Position Overview

The Combination Technician plays a critical role in delivering and supporting MT Networks’ services. This position is responsible for installing, maintaining, and troubleshooting a variety of broadband and telephone systems. Because technicians are often the face of MT Networks,strong communication skills, professionalism, and problem-solving ability are essential.

Key Responsibilities

• Install, maintain, and repair fiber optic, Wi-Fi, fixed wireless broadband, and local telephone services.
• Respond to customer service calls, troubleshoot connectivity issues, and ensure timely resolution.
• Perform cable locates, service upgrades, and other field projects as assigned.
• Educate customers on the use of installed services and equipment.
• Provide professional, courteous service and maintain positive customer relationships.
• Complete accurate records of work performed, including service tickets and project notes.
• Adhere to safety procedures, industry standards, and company policies.
• Represent MT Networks with integrity as a primary point of customer contact.\
• Candidate must be available for the on-call rotation.

Qualifications

• Prior experience in telecommunications, broadband, or related technical fields ispreferred, but we are also willing to train motivated candidates.
• Strong technical aptitude and ability to learn new systems and technologies.● Excellent communication and customer service skills.
• Problem-solving mindset with attention to detail.
• Ability to work independently and as part of a team.
• Valid driver’s license with reliable transportation.
• Ability to lift 50 lbs., climb ladders, and work in varied indoor/outdoor conditions.

How to Apply

If you're looking for a challenging and rewarding opportunity, we encourage you to apply. Please submit your resume and a cover letter detailing your relevant experience and why youbelieve you'd be a great fit for the MT Networks team.

Email: hr@mtnetworks.com
Madison office: 117 N 3rd Street, Madison KS 66860. Office hours 8am-5pm, M-F
Burlington office: 814 N 4th Street, Burlington KS 66839. Office hours 8am-5pm, M-F

MT Networks is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.